HOW TO PREPARE
1. WHAT IS EARLY ACCESS?
EARLY ACCESS is a privilege for existing fans who have previously bought the highest ticket tier to any of our previous tours. These fans are granted access to purchase our highest ticket tier first - before we even open them to the general public to purchase. Once you purchase a Top Tier Ticket, you will be an EARLY ACCESS member for all tours after that.
There is no expiration date on this membership.
EARLY ACCESS is only eligible for the Kpoptickets account that has bought top tier tickets before. Using someone else's Kpoptickets account to buy top tier tickets will not allow for your Kpoptickets account to be eligible. We recommend to ALWAYS use your own account so you can have this privilege and avoid any potential problems.
2. HOW CAN I FIND OUT IM AN EARLY ACCESS MEMBER?
To verify if you have Early Access status or any inquiry regarding Early Access, contact our customer support: EARLYACCESS@KPOPTICKETS.COM
3. WHAT SHOULD I DO BEFORE TICKETS GO ON SALE?
Make sure before when tickets go on sale that you are already logged into your KPOPTICKETS account for a quicker and smoother checkout process.
4. I CAN'T ACCESS MY PRE-EXISITING ACCOUNT, WHY?
We have recently moved our website to a more stable platform in order to ensure network stability. If you already have an existing Kpoptickets account, you need to ACTIVATE IT in order to be registered on our new website. You MUST activate your pre-existing account to our new website in order to see ALL your past and current purchases you've ever made on kpoptickets.com.
5. HOW DO I ACTIVATE MY ACCOUNT?
If you have not activated your account yet, please contact TICKETS@STUDIOPAV.COM with the email connected to your Kpoptickets account in order to verify your owner of the Kpoptickets account. Our customer support once they have received your email, will send you a NEW activation link in order to be registered in our new website.
6. I ALREADY ACTIVATED MY ACCOUNT BUT I STILL CAN'T ACCESS MY ACCOUNT, WHAT SHOULD I DO?
If you can't access your already activated KPOPTICKETS account, please try resetting your password by clicking FORGOT PASSWORD?
If your still have any difficulties accessing your account, contact TICKETS@STUDIOPAV.COM for further assistance.